About Basic Muslim
What is Basic Muslim?
Basic Muslim is an Islamic platform dedicated to creating authentic resources that help Muslims of all ages learn, love and live Islam.
Who are your resources for?
Our resources are designed for Muslims of all ages. Some are created specifically for children and families, while others will benefit teenagers and adults.
Orders & Delivery
How long will my order take to arrive?
Dispatch and delivery times are shown on each product page. Once your order has been dispatched, you'll receive a confirmation email.
Do you ship internationally?
At the moment, we only ship within the UK. If you're ordering from outside the UK, please get in touch - we'll be happy to let you know if we can assist.
Can I change or cancel my order?
Please contact us as soon as possible. If your order hasn't been dispatched, we'll do our best to help.
Returns & Refunds
What if my item arrives damaged?
If your item arrives damaged, please contact us as soon as possible and we'll do our best to resolve the issue promptly.
Can I return my order?
Please see our Returns Policy page for full details on returns and eligibility.
When will I receive my refund?
If your return is approved, your refund will be processed to your original payment method. Please note that it may take a few working days for your bank or payment provider to process the refund.
Contact
How can I contact Basic Muslim?
You can contact us through our Contact page, and we'll do our best to reply within 1–2 working days, inshā'Allāh.
Our Vision
Why is it called Basic Muslim?
The name reflects our aim to focus on the foundations of Islam. We believe learning is a lifelong journey, and by strengthening the basics, we hope to help Muslims of all ages build a stronger relationship with Allah, one step at a time.
Will you be releasing more books and resources?
Inshā'Allāh, yes. Our first book is only the beginning, and we hope to continue creating beneficial resources that help Muslims learn, love and live Islam.
Still have a question?
Can't find the answer you're looking for? We'd be happy to help. Please visit our Contact page and we'll do our best to respond within 1–2 working days, inshā'Allāh.