Shipping Policy

Thank you for shopping with Basic Muslim.

Processing Times

Orders are typically processed within 1–3 business days after payment has been received. Orders are not processed or dispatched on weekends or public holidays.

If we experience a high volume of orders or an unexpected delay, we will notify you as soon as possible.

Shipping

We currently ship within the United Kingdom.

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Once your order has been dispatched, you will receive a confirmation email. Where available, tracking information will also be provided.

Delivery Times

Estimated delivery times are:

• United Kingdom: 2–5 business days after dispatch.

Please note that delivery times are estimates and may vary due to circumstances beyond our control, including delays with the postal or courier service.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order. We cannot be responsible for delays or additional costs resulting from incorrect or incomplete address information provided at checkout.

Damaged or Lost Orders

If your order arrives damaged, or you believe it has been lost in transit, please contact us at admin@basicmuslim.co.uk as soon as possible. We will work with the delivery provider to investigate and resolve the issue as quickly as possible.

If you have any questions about your order or shipping, please contact us at admin@basicmuslim.co.uk.